Tapback

Improve your business with feedback people actually want to give.

We collect feedback, analyse it and show you what to improve.

Opens our live form: Lock in and build: how'd we do?
Pilot workspace. Payments are simulated.
HackathonsMeetupsConferencesWorkshopsEventsCo-workingStudiosClubsPop-ups
01 · The problem

Most customers never tell you why they didn't come back. They just don't.

Surveys go unansweredEmailed forms and QR links ask for minutes. Nobody has minutes at the till.
Reviews come too latePublic reviews arrive after something went wrong, and in front of everyone.
Staff hear it, you don'tThe best feedback is said out loud at the counter and never written down.

Nobody likes long feedback forms. With Tapback, people answer in seconds with a few quick swipes and an optional voice note. You get a clear list of what to improve in your event, service or product.

Spot problems earlyBefore they cost you customers, not after a bad review.
Know the reasonsThe why behind every rating, in your customers' own words.
Know what to fixA short, clear list of how to improve the customer experience.
02 · How it works
  1. TapTap the NFC tag or scan the QR. No app.
  2. SwipeLike or dislike. Twenty seconds.
  3. WinEveryone scratches a reward.
  4. KnowAI reads every answer and tells you what to fix.
Tap
or
Scan
Lock in and buildTap the tag or scan the code on the table
Mentors & help
The hackathon overall Like
Scratch your ticket
You won5 Lovable credits
This week
Mentor time is the biggest gap: 31% mention it.
Mentors82% liked
Workshops64% liked
Venue & food38% liked
  • Add a mentor rota for Saturday night
  • Publish judging criteria up front
Your numbers

What one extra visit a month is worth.

Answers a month
Extra visits a month
Extra revenue a month€
Illustrative. Set the sliders to your own numbers; the pilot measures the real ones.
03 · Pricing

Start free. Pay when it works.

Free
€0Try it at one event
  • 2 seats included
  • 5 AI credits a month
  • 2 forms
  • Scratch-card rewards and email codes
Start free
ProMost chosen
€29per business / month
  • 5 seats included, then €9 each
  • 2,000 AI credits a month
  • Unlimited forms
  • Scratch-card rewards and email codes
Start with Pro
Business
€99per business / month
  • 20 seats included, then €7 each
  • 10,000 AI credits a month
  • Unlimited forms
  • Scratch-card rewards and email codes
Start with Business
Prices exclude VAT. One AI credit is one AI read, draft, summary or tagged answer. NFC stickers cost about €1 each.

5 quick swipes. Starting this week.

Set up in ten minutes. Your first summary by Monday.

Start a free pilot